by HappyQuotient | Jan 11, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Description — Description of imported RSS feed item. Title — Leadership Lessons from a Young Martin Luther King, Jr. Content — Content of imported RSS feed item. Image — This article originally appeared on –...
by HappyQuotient | Jan 10, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Marco Di Maggio and colleagues find that brokers tend to reveal the occurrence of a fire sale to their best clients, allowing them to generate significant profits by predating on the liquidating fund. Such information leakage comes at the expense of higher price...
by HappyQuotient | Jan 9, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
People who worked for a company guilty of malfeasance may see their future salary curtailed, even if they are guilty of nothing, according to research by and Boris Groysberg, Eric Lin, and George Serafeim. Description — People who worked for a company guilty of...
by HappyQuotient | Jan 8, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
This economic study by Amitabh Chandra and Douglas O. Staiger finds evidence of allocative inefficiency and substantial variation in comparative advantage across hospitals, with the benefits from treatment being much higher in some hospitals than others. The study...
by HappyQuotient | Jan 8, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
What the best product managers have in common … Seeing opportunity in long lines … It’s not always about gender. Description — What the best product managers have in common … Seeing opportunity in long lines … It’s not always...
by HappyQuotient | Jan 7, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
The study by Laura Alfaro, Raffaella Sadun, and colleagues develops a simple model and provides new data to examine the relationship between vertical integration and delegation of decision-making, two critical aspects of a firm organizational design that are typically...
by HappyQuotient | Jan 7, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
One in twelve financial advisors have been disciplined for serious misconduct, according to a recent study by finance professor Mark Egan and colleagues. The bad apples are rarely punished. Description — One in twelve financial advisors have been disciplined...
by HappyQuotient | Jan 3, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Description — Description of imported RSS feed item. Title — How to Monetize Happiness Content — Content of imported RSS feed item. Image — This article originally appeared on –...
by HappyQuotient | Jan 3, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Certified organic wine remains a tiny percentage of the global wine market. Geoffrey Jones and Emily Grandjean provide a case study of failed new category creation, analyzing the challenges for the organic wine market over time, including overcoming an initial...
by HappyQuotient | Jan 2, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Data collected in a survey of 1,120 Syrian refugees in Turkey finds that 1) framing civilians’ wartime ordeal as suffering or sacrifice influences their attitudes about ending the conflict, and 2) the identity of who advocates for peace affects civilians’ attitude...
by HappyQuotient | Jan 2, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Here are well-researched tips from Harvard Business School faculty to help you keep your career-related resolutions this year. Description — Here are well-researched tips from Harvard Business School faculty to help you keep your career-related resolutions this...
by HappyQuotient | Jan 1, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
The most popular articles on Working Knowledge in 2017 included new research on gender and racial bias, personal productivity, and happiness. Description — The most popular articles on Working Knowledge in 2017 included new research on gender and racial bias,...
by HappyQuotient | Jan 1, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Readers from all over the world frequently (and eloquently) comment on HBS Working Knowledge articles. Here are some of our favorites from 2017. Description — Readers from all over the world frequently (and eloquently) comment on HBS Working Knowledge articles....
by HappyQuotient | Jan 1, 2018 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Hulu: The case study … The country where big business helped drive environmental controls … Why isn’t health care delivery more efficient? Description — Hulu: The case study … The country where big business helped drive environmental...
by HappyQuotient | Jan 1, 2018 | BLOG, BUSINESS, HBR, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
This article originally appeared on HBR.org and you can access it HERE. Written by Peter Kriss Intuitively, most people recognize the value of a great customer experience. Brands that deliver them are ones that we want to interact with as customers — that we become...
by HappyQuotient | Dec 19, 2017 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
With the help of LEGO bricks, Stefan Thomke helps business executives discover how design principles can serve as building blocks to create a great customer experience. Description — With the help of LEGO bricks, Stefan Thomke helps business executives discover...
by HappyQuotient | Dec 18, 2017 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Creating the organic wine market…Changing attitudes about war…Understanding precision medicines Description — Creating the organic wine market…Changing attitudes about war…Understanding precision medicines Description of imported RSS...
by HappyQuotient | Dec 17, 2017 | BUSINESS, HBR, HBS, Inspire, Management Tips, Tips, Tips / How To, Training, Trending
Employers are guilty of degree inflation: requiring lofty academic bonafides for jobs that don’t need them. Joseph Fuller says the practice is hurting American competitiveness. Description — Employers are guilty of degree inflation: requiring lofty...
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by HappyQuotient | Oct 9, 2017 | BLOG, Management Tips
Executive Summary When confronting an abusive supervisor, employees often assume they have two choices: confrontation or avoidance. But new research suggests a third option: Targets of abuse can flip the script, shifting the balance of power in their favor when bosses...
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by HappyQuotient | Oct 9, 2017 | BLOG, Management Tips
Executive Summary We all know that in the modern economy, we can’t just stop learning. But how to keep educating ourselves is a complicated question. Is it a worthwhile investment to get a formal degree, like an MBA or PhD? Should you take a more targeted approach,...
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by HappyQuotient | Oct 9, 2017 | BLOG, Management Tips
Executive Summary The variables that make for a successful innovation program are independent of whether the company is seeking disruptive or incremental innovations. It doesn’t matter whether they’re asking for process or product innovation, what industry the company...
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by HappyQuotient | Oct 9, 2017 | BLOG, Management Tips
Executive Summary It’s time that retailers re-think their approach to the holiday shopping season. It no longer makes sense to rely on disproportionate revenue from the holiday season to make up for softness in sales during the rest of the year. Customers don’t want...
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by HappyQuotient | Oct 9, 2017 | BLOG, BUSINESS, Coaching, DEVELOPMENT, Emotional Intelligence, HBR, Health, Inspire, Management Tips, Tips, Trending, Wellness
When you’re trying to come up with a creative solution to a problem, you might be tempted to buckle down and focus until you solve it. But recent research shows that taking breaks at regular intervals leads to better outcomes. Set a timer for a certain amount of time,...
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by HappyQuotient | Oct 6, 2017 | BLOG, Management Tips
Executive Summary The pressure of tight deadlines and the pace of technology mean that fewer Americans are finding friendship in the workplace. But connecting with others at work shouldn’t be a nice to have. Research shows that having high-quality connections can help...
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by HappyQuotient | Oct 6, 2017 | BLOG, Management Tips
Executive Summary To be successful, young workers need to be seen as credible before they have had the opportunity to build expertise from the ground up. It’s an incredibly difficult obstacle for younger workers in their first job to overcome. But there are five...
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by HappyQuotient | Oct 6, 2017 | BLOG, Management Tips
Executive Summary Despite more evidence about the benefits of the increasing the number women on boards, 2016 saw a decline in the percent of women on U.S. corporate boards. Considering how much influence CEOs have over board appointments, they can do a better job of...
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by HappyQuotient | Oct 6, 2017 | BLOG, Management Tips
It can be awkward to give constructive feedback to someone who’s not in the same room as you, but if you manage remote employees, you’ll have to do it. Set up a video conference, and be sure to position your camera at eye level; any lower will make it seem as though...
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by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
Dorie Clark, a marketing strategy consultant, answers a burning question: how do people make money off of what they know? She outlines the options for experts who want to monetize their knowledge. Clark explains, using herself and other successful solopreneurs as...
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by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
Executive Summary The best way to truly win the hearts and minds of people, and generate huge returns for your organization and its stakeholders, is by leading with civility. This means spending a considerable amount of effort acknowledging people’s contributions,...
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by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
What is a “smart” society? While flights of imagination from science-fiction writers, filmmakers, and techno-futurists involve things like flying cars and teleportation, in practice smart technology is making inroads in a piecemeal fashion, often in rather banal...
by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
Executive Summary Since the beginning of 2016, the financial performance of hospitals and health systems in the United States has significantly worsened. This deterioration is striking because it is occurring at the top of an economic cycle with, as yet, no funding...
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by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
Executive Summary Rarely do people ask, “How many people can actually run a large, publicly traded company?” The answer to this question is critical in determining whether CEO pay is excessive, because an important part of the value equation for any CEO position is...
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by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
Executive Summary Across industries and across countries, a small number of “superstar” firms are pulling away from the competition. But why are these companies doing so well? One answer shows up in study after study: superstar firms are succeeding in large part due...
by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
Executive Summary It’s a strange world we live in when large companies such as Experian, Equifax, and TransUnion are able to store huge quantities of our personal data and profit from it in a way that doesn’t benefit us. And when those same companies lose our personal...
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by HappyQuotient | Oct 5, 2017 | BLOG, Management Tips
When someone at work makes a comment that sounds biased, and you’re not sure if they’re being prejudiced or not, it’s hard to know how to deal with the situation. Before you speak up, think about what you really want to achieve — an apology, punishment, repentance? Is...
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by HappyQuotient | Oct 3, 2017 | BLOG, Management Tips
Executive Summary Research, including five years worth of interviews and surveys with transitioning workers, suggests that senior leaders cannot neglect the importance of promoting a larger culture of support during and after the transition process. In fact, perhaps...
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by HappyQuotient | Oct 3, 2017 | BLOG, Management Tips
By Glen Robinson, Emerging Technology Advisor, Leading Edge Forum, DXC Technology We have moved from the Internet era in the early 2000s to the cloud era today; however, we will soon transition into the Matrix era – the Matrix being the term the Leading Edge Forum...
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by HappyQuotient | Oct 3, 2017 | BLOG, Management Tips
Using free, public Wi-Fi networks comes with a number of serious security risks, yet many of us do it anyway. To minimize the chance of having your money or financial information stolen, follow these steps. First, if you’re on public Wi-Fi, don’t shop online, log in...
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by HappyQuotient | Oct 2, 2017 | BLOG, Management Tips
It’s one of the toughest jobs of a manager: giving feedback. Many bosses find it stressful and difficult — but that may be because they are focused on offering criticism and correcting mistakes when they should be providing positive feedback. In fact, recent research...
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by HappyQuotient | Sep 29, 2017 | BLOG, Management Tips
When you need to have a tense conversation, don’t try to wing it. You can’t know how the discussion will go, so think through a few possible scenarios ahead of time. What if your counterpart gets upset and cries? What if they get angry? What if you get interrupted, or...
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by HappyQuotient | Sep 28, 2017 | BLOG, Management Tips
Making decisions too quickly makes you more likely to end up with short-sighted or superficial solutions. But if you take too long to decide, you might miss opportunities. How do you strike a balance? Try to retain a sense of urgency while also taking time to reflect....
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by HappyQuotient | Sep 27, 2017 | BLOG, Management Tips
Achieving a long-term objective, such as getting in shape, paying off debt, or switching careers, takes persistence. Recent research has found something that can help: incorporating immediate benefits into your pursuit of longer-term goals. Make the short-term...
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by HappyQuotient | Sep 26, 2017 | BLOG, Management Tips
As a manager, it’s your job to watch for signs of stress on your team so that you can intervene before someone disengages, gets sick, or needs to take a leave. Keep an eye out for the warning signs: Does someone on your team seem overly tired or constantly...
by HappyQuotient | Sep 25, 2017 | BLOG, Management Tips
One of the challenges of managing people from afar is having a good sense of how they’re performing. Virtual workers may be more prone to loneliness and loss of motivation, which can result in compromised performance. Since you don’t usually get the opportunity to...
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by HappyQuotient | Sep 22, 2017 | BLOG, Management Tips
When you’re ready to go back to work after being a stay-at-home parent, you often have to combat unfair stereotypes and myths that could penalize you as a job candidate. The hiring manager may be wondering “Do they really want to be here?” or “Do they have child care...
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by HappyQuotient | Sep 21, 2017 | BLOG, Management Tips
If you work with someone who isn’t a team player, it’s tempting to shun the person for not chipping in when they should. But you’re better off reaching out to that person and making a connection. You can start by approaching your colleague with friendly questions,...
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by HappyQuotient | Sep 20, 2017 | BLOG, Management Tips
Do you dream about changing careers but worry that the costs of switching are too high — and that the possibility of success seems too remote? Instead of plugging away in your current job, unfulfilled and slowly burning out, do both: Keep your current job while...
by HappyQuotient | Sep 19, 2017 | BLOG, Management Tips
What do you do when someone’s work is OK but not great? The toughest test of a manager isn’t dealing with poor performance — it’s addressing mediocrity. Don’t let lackluster performance fester. Start by showing how mediocrity negatively affects your team, the...
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by HappyQuotient | Sep 18, 2017 | BLOG, Management Tips
Everyone wants star employees on their team. But research shows that high performers can create resentment among peers, especially if they garner more resources than others. As the manager, it’s your job to reduce tension and assuage concerns. Emphasize how having...
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by HappyQuotient | Sep 15, 2017 | BLOG, Management Tips
“Be yourself” is horrible advice for someone going on a job interview. That’s because you are literally auditioning for a new role. Take the time to craft your “job interview character” by making a list of the qualities a successful candidate should convey. And then...
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