by HappyQuotient | Oct 5, 2018 | Harvard Biz, HBR, Management Tips
Driendl Group/Getty Images In science, 1905 is known as the annus mirabilis, or “miracle year,” the period when Albert Einstein, at the age of 26, published several discoveries that changed physics forever. By the summer of that year he’d explained...
by HappyQuotient | Oct 5, 2018 | Harvard Biz, HBR, Management Tips
Driendl Group/Getty Images In science, 1905 is known as the annus mirabilis, or “miracle year,” the period when Albert Einstein, at the age of 26, published several discoveries that changed physics forever. By the summer of that year he’d explained...
by HappyQuotient | Oct 4, 2018 | Harvard Biz, HBR, Management Tips
How does working remotely complicate your career? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Siobhan O’Mahony, a professor at Boston University Questrom School of Business....
by HappyQuotient | Oct 4, 2018 | Harvard Biz, HBR, Management Tips
STR/Stringer/Getty Images When a manufacturing line in a factory is running efficiently, one can see lines of robotic arms working synchronously, conveyor belts moving smoothly, and goods being produced. Unfortunately, when it comes to knowledge work, it’s much...
by HappyQuotient | Oct 4, 2018 | Harvard Biz, HBR, Management Tips
STOCK4B-RF/Getty Images Being a good doctor is a lot like being a good mentor. Just as clinicians have an ethical duty to act in the best interest of their patients, mentors have a similar duty towards their mentees. In our clinical and academic lives (where...
by HappyQuotient | Oct 4, 2018 | Harvard Biz, HBR, Management Tips
CSA Images/Getty Images The key to any successful relationship is effective communication. In the business world, this means trying to understand what consumers and clients are saying, and responding to them in ways that reflect that understanding. For the most part,...
by HappyQuotient | Oct 4, 2018 | Harvard Biz, HBR, Management Tips
Westend61/Getty Images I’ve long been both paranoid and optimistic about the promise and potential of artificial intelligence to disrupt — well, almost everything. Last year, I was struck by how fast machine learning was developing and I was concerned that...
by HappyQuotient | Oct 4, 2018 | Harvard Biz, HBR, Management Tips
Mike Stobe/Getty Images It’s a well-known phenomenon: emotions are contagious. If you work with people who are happy and optimistic, you’re more likely to feel the same. The flipside is true, too; if your colleagues are constantly stressed out,...
by HappyQuotient | Oct 3, 2018 | Harvard Biz, HBR, Management Tips
Stuart McCall/Getty Images Long before your favorite movie made it to a theater near you, it was presented in a pitch meeting. Hollywood screenwriters typically get three to five minutes to propose an idea, but it takes only around 45 seconds for producers to know if...
by HappyQuotient | Oct 3, 2018 | Harvard Biz, HBR, Management Tips
thenakedsnail/Getty Images Tracking the data on the effectiveness of employee well-being programs can feel like you’re watching a Ping-Pong match. While more than 60% of U.S. businesses offer such programs, research on their effectiveness has been...
by HappyQuotient | Oct 3, 2018 | Harvard Biz, HBR, Management Tips
FotografiaBasica/Getty Images Over the last several years, competing notions of “diversity” have emerged. In many corners, the traditional definition, focused on demographic diversity, has been eclipsed by a new concept centered on experiential or...
by HappyQuotient | Oct 3, 2018 | Harvard Biz, HBR, Management Tips
FotografiaBasica/Getty Images Over the last several years, competing notions of “diversity” have emerged. In many corners, the traditional definition, focused on demographic diversity, has been eclipsed by a new concept centered on experiential or...
by HappyQuotient | Oct 3, 2018 | Harvard Biz, HBR, Management Tips
FotografiaBasica/Getty Images Over the last several years, competing notions of “diversity” have emerged. In many corners, the traditional definition, focused on demographic diversity, has been eclipsed by a new concept centered on experiential or...
by HappyQuotient | Oct 3, 2018 | Harvard Biz, HBR, Management Tips
Don Farrall/Getty Images When she first saw the email, she thought she was about to be fired. About 30 minutes prior to her weekly one-on-one with the CEO, the chief marketing officer at a multibillion global financial services firm received a cryptic email from him...
by HappyQuotient | Oct 3, 2018 | Harvard Biz, HBR, Management Tips
perets/Getty Images Ratings play an enormous role in our lives. Ratings made by critics, judges, and evaluators determine a range of outcomes, from the seemingly trivial (which wine you pick for dinner or which products you buy from Amazon) to the more consequential...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
Bill Kerr, a professor at Harvard Business School, studies the increasing importance of talent clusters in our age of rapid technological advances. He argues that while talent and industries have always had a tendency to cluster, today’s trend towards San...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
HBR Staff The past year has served as a wake-up call for many Facebook users. Between the Cambridge Analytica scandal, Mark Zuckerberg’s congressional testimony and the advent of Europe’s General Data Protection Regulation (GDPR), we have fresh insight...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
Alice Mollon/Getty Images Precision cancer medicine — sequencing a patient’s DNA in order to customize cancer treatments — shows promise, but is very much in its infancy. It’s still not nearly precise enough to launch a winning battle...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
Yongyuan Dai/Getty Images Amazon’s 2017 acquisition of Whole Foods was met with a lot of fanfare. The deal would allow Amazon to grow beyond e-commerce and sell groceries in hundreds of stores while collecting significant shopper data. Meanwhile, Whole Foods...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Companies have been trying to adopt customer centricity for nearly 20 years now. But the CMO Council reports that “only 14 percent of marketers say that customer centricity is a hallmark of their companies, and only 11 percent believe...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Companies have been trying to adopt customer centricity for nearly 20 years now. But the CMO Council reports that “only 14 percent of marketers say that customer centricity is a hallmark of their companies, and only 11 percent believe...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Companies have been trying to adopt customer centricity for nearly 20 years now. But the CMO Council reports that “only 14 percent of marketers say that customer centricity is a hallmark of their companies, and only 11 percent believe...
by HappyQuotient | Oct 2, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Companies have been trying to adopt customer centricity for nearly 20 years now. But the CMO Council reports that “only 14 percent of marketers say that customer centricity is a hallmark of their companies, and only 11 percent believe...
by HappyQuotient | Oct 1, 2018 | Harvard Biz, HBR, Management Tips
From the Women at Work podcast: Listen and subscribe to our podcast via Apple Podcasts | Google Podcasts | RSS Download the discussion guide for this episode Join our online community Download this podcast There’s a lot that goes into making...
by HappyQuotient | Oct 1, 2018 | Harvard Biz, HBR, Management Tips
Laura Leyshon/Getty Images Female physicians continue to face myriad challenges in medicine ranging from implicit bias to gaps in payment and promotion to sexual harassment. So it is not surprising (though it’s still appalling) that although equal numbers of men...
by HappyQuotient | Oct 1, 2018 | Harvard Biz, HBR, Management Tips
RyanJLane/Getty Images Blockchain has important implications for marketing and advertising. But according to The CMO Survey, only 8% of firms rate the use of blockchain in marketing as moderately or very important. Blockchain technology is not well understood and...
by HappyQuotient | Oct 1, 2018 | Harvard Biz, HBR, Management Tips
PATRIK STOLLARZ/Getty Images Many managers want to be more inclusive. They recognize the value of inclusion and diversity and believe it’s the right thing to aspire to. But they don’t know how to get there. For the most part, managers are not given...
by HappyQuotient | Oct 1, 2018 | Harvard Biz, HBR, Management Tips
Dual Dual/Getty Images In the spirit of becoming more adaptive, organizations have rushed to implement Agile software development. But many have done so in a way that actually makes them less agile. These companies have become agile in name only, as the process...
by HappyQuotient | Oct 1, 2018 | Harvard Biz, HBR, Management Tips
Peter Dazeley/Getty Images In the spirit of becoming more adaptive, organizations have rushed to implement Agile software development. But many have done so in a way that actually makes them less agile. These companies have become agile in name only, as the process...
by HappyQuotient | Sep 28, 2018 | Harvard Biz, HBR, Management Tips
Colin McConnell/Getty Images We all know how important it is for an organization’s leaders and employees to empathize with its customers. Evidence shows that when people understand and care about those they serve, they solve problems more creatively and...
by HappyQuotient | Sep 28, 2018 | Harvard Biz, HBR, Management Tips
Thomas Janisch/Getty Images This month marks the 10-year anniversary of the Lehman Brothers collapse, the prelude to the worst global financial crisis since 1929. As we pass that mark, we are also approaching the 20-year anniversary of the launch of the Euro. And when...
by HappyQuotient | Sep 28, 2018 | Harvard Biz, HBR, Management Tips
INTI OCON/Getty Images When Vontae Davis walked off the field at halftime, the Buffalo Bills were down 28-6 to the Los Angeles Chargers. But instead of huddling with teammates, the Bills cornerback quit football entirely, right then and there. Later that evening,...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
Tim Hawley/Getty Images \ The average lifespan of a U.S. S&P 500 company has fallen by 80% in the last 80 years (from 67 to 15 years), and 76% of UK FTSE 100 companies have disappeared in the last 30 years. In stark contrast, organizations in other sectors...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
Tim Hawley/Getty Images \ The average lifespan of a U.S. S&P 500 company has fallen by 80% in the last 80 years (from 67 to 15 years), and 76% of UK FTSE 100 companies have disappeared in the last 30 years. In stark contrast, organizations in other sectors...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
BRENDAN SMIALOWSKI /Getty Images When thinking about how to develop in our careers, most of us tend to focus on promotions, projects, courses, certifications. We seek out expanded roles, more senior titles, extra money. We overlook one very key piece of the learning...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
Peter Mason/Getty Images Fintona Financial (not the company’s real name) had a problem. Interviews with their financial advisors revealed something disturbing: When dealing with Fintona’s Customer Support, many advisors followed a three-call rule saying,...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
emyerson/Getty Images Words matter. And the words we use to describe men versus women differ in significant ways that can affect their careers. This starts early on. Research finds that girls who are described as “bossy” are viewed negatively in ways that...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
emyerson/Getty Images Words matter. And the words we use to describe men versus women differ in significant ways that can affect their careers. This starts early on. Research finds that girls who are described as “bossy” are viewed negatively in ways that...
by HappyQuotient | Sep 26, 2018 | Harvard Biz, HBR, Management Tips
Kelly Bowdon/Getty Images Two news stories speak to how companies are facing criticism for the ways they shape their workforces. First, former IBM employees have initiated a class action suit against the company for age discrimination. The suit accuses IBM of...
by HappyQuotient | Sep 26, 2018 | Harvard Biz, HBR, Management Tips
Thomas Jackson/Getty Images As the sexual assault allegations by Professor Christine Blasey Ford against Judge Brett Kavanaugh have played out, too few men — but especially male politicians — have publicly supported an open and respectful hearing of her...
by HappyQuotient | Sep 26, 2018 | Harvard Biz, HBR, Management Tips
Thomas Jackson/Getty Images As the sexual assault allegations by Professor Christine Blasey Ford against Judge Brett Kavanaugh have played out, too few men — but especially male politicians — have publicly supported an open and respectful hearing of her...
by HappyQuotient | Sep 26, 2018 | Harvard Biz, HBR, Management Tips
Kelly Bowdon/Getty Images Two news stories speak to how companies are facing criticism for the ways they shape their workforces. First, former IBM employees have initiated a class action suit against the company for age discrimination. The suit accuses IBM of...
by HappyQuotient | Sep 26, 2018 | Harvard Biz, HBR, Management Tips
Charlie Cordier/Getty Images If you’re like most people working in an organization today, you’re probably on multiple teams at the same time. Most employees have multiple assignments and projects that they must constantly juggle and prioritize. In fact,...
by HappyQuotient | Sep 26, 2018 | Harvard Biz, HBR, Management Tips
Klaus Vedfelt/Getty Images “I’d like to work for a manager I can learn from.” This phrase has come up again and again in interviews I’ve conducted for my team at the World Economic Forum and from more junior folks who I’ve met through...
by HappyQuotient | Sep 26, 2018 | Harvard Biz, HBR, Management Tips
Daniel Grizelj/Getty Images According to popular stereotypes, women are better multitaskers. In fact, a quick Google search leads to many press articles claiming a female advantage. For example, women came out as better multitaskers when researchers used fMRI scans to...
by HappyQuotient | Sep 25, 2018 | Harvard Biz, HBR, Management Tips
Mike Ovitz, a cofounder of Creative Artists Agency and former president of The Walt Disney Company, says there are many parallels between the movie and music industry of the 1970s and 1980s and Silicon Valley today. When it comes to managing creatives, he says you...
by HappyQuotient | Sep 25, 2018 | Harvard Biz, HBR, Management Tips
Adam Pretty /Getty Images It can be challenging to synchronize complex tasks across multiple functions. Rather than cooperating, too many functions end up competing for power, influence, and limited resources. And such rivalry is more than a nuisance: It’s...
by HappyQuotient | Sep 25, 2018 | Harvard Biz, HBR, Management Tips
William Andrew/Getty Images When companies expand into foreign markets, they need to gain the trust of local business partners and prospective customers in order to succeed. The most common ways of doing this are to send executives to build personal relationships with...
by HappyQuotient | Sep 25, 2018 | Harvard Biz, HBR, Management Tips
DanielSambraus/EyeEm/Getty Images Most professionals use email every day for business — in fact, it’d be hard not to, with 281 billion messages sent and received on a daily basis. But when it comes to marketing, much of the attention gets focused on social...
by HappyQuotient | Sep 25, 2018 | Harvard Biz, HBR, Management Tips
Diversity and inclusion are key factors attracting and engaging the kind of workforce that will build your company’s future. But research shows there can be a disconnect between what companies say they do and how people really experience inclusion in the...
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