by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Carmen Martínez Torrón/Getty Images Many factors make an organization prone to sexual harassment: a hierarchical structure, a male-dominated environment, and a climate that tolerates transgressions — particularly when they are committed by those...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Koron/Getty Images I’ve spent my career helping companies address their data and data quality opportunities. Overall, I rate progress as “slower than hoped.” While there are many contributing factors, one of the most important is the sheer lack of...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Alex and Laila/Getty Images Research tells us a lot about why people behave unethically. For example, there is evidence that people tend to be more dishonest later in the day, because they’re more fatigued, and when they’re anxious, because they’re...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Alex and Laila/Getty Images Research tells us a lot about why people behave unethically. For example, there is evidence that people tend to be more dishonest later in the day, because they’re more fatigued, and when they’re anxious, because they’re...
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
Youngme Moon and Mihir Desai welcome their colleague Ryan Buell to discuss whether airlines deserve their reputation for terrible customer service. They also share other customer service pet peeves, as well as their personal “Customer Experience Picks.”...
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
fotog/Getty Images CEO activism, the growing trend of top executives speaking out on sensitive social and political issues, has been labeled the “new normal.” But behind the scenes, executives do not feel in control. They are struggling to anticipate and...
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
Dave King/Getty Images We recently conducted an in-depth study at Lumere to gain insight into physicians’ perceptions of clinical variation and the factors influencing their choices of drugs and devices. Based on a survey of 276 physicians,...
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
Jorg Greuel/Getty Images Like many professionals, my job doesn’t require expertise in data or analytics. I’m a writer and editor, so I deal with words, not numbers. Still, nearly every knowledge worker today needs to be a regular consumer of data analysis....
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
ICHIRO/Getty Images As the wave of #MeToo stories have come to light over the past year, it’s become painfully clear that whatever organizations are doing to try to prevent sexual harassment isn’t working. Ninety-eight percent of companies say they have...
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
Products fueled by data and machine learning can be a powerful way to solve users’ needs. They can also create a “data moat” that can help stave off the competition. Classic examples include Google search and Amazon product recommendations, both of...
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
Blaise Hayward/Getty Images Most leaders are, deep down, afraid of failure. But our 10-year CEO Genome study of over 2,600 leaders showed almost half (45%) suffered at least one major career blow-up — like getting fired, messing up a major deal, or blowing...
by HappyQuotient | Oct 30, 2018 | Harvard Biz, HBR, Management Tips
carduus/Getty Images One of our main jobs when teaching and advising students who are thinking of founding blockchain companies is to get them to question whether or not their idea actually requires it. Data integrity is the main benefit conferred by blockchain...
by HappyQuotient | Oct 30, 2018 | Harvard Biz, HBR, Management Tips
Kelly Sillaste/Getty Images Most modern health care improvements seem to involve expensive technology and an uncomfortable amount of change management. But clinical and nonclinical staff at the Rotterdam Eye Hospital have improved patient care and raised staff morale...
by HappyQuotient | Oct 30, 2018 | Harvard Biz, HBR, Management Tips
Rose Hollister and Michael Watkins, consultants at Genesis Advisers, argue that many companies today are taking on too many initiatives. Each manager might have their own pet projects they want to focus on, but that trickles down to lower level workers dealing with...
by HappyQuotient | Oct 30, 2018 | Harvard Biz, HBR, Management Tips
By Brian Selby, Senior Vice President, Worldwide Sales Operations, Tableau Software How often is your sales team making important decisions based on gut feel? Are you sure that deal will close this quarter and was it optimally priced? Are your sales resources...
by HappyQuotient | Oct 30, 2018 | Harvard Biz, HBR, Management Tips
Nattapol Poonpiriya/Getty Images Every day there are news stories about the so-called gig economy where workers contribute part or full-time labor — not as employees with benefits, but as independent contractors. Dara Khosrowshahi, the CEO of Uber, the...
by HappyQuotient | Oct 30, 2018 | Harvard Biz, HBR, Management Tips
Westend61/Getty Images Arthur Nielsen, market research pioneer and founder of the Nielsen Corporation, once said, “The price of light is less than the cost of darkness.” As data proliferates across the enterprise, this observation by Nielsen is rendered...
by HappyQuotient | Oct 30, 2018 | Harvard Biz, HBR, Management Tips
cnsphotography/Getty Images Every leader wants to avoid major strategic mistakes, but, in a complex world, it’s hard to anticipate all the forces that might impact your goal. It’s vital to find weaknesses in your strategies before you implement them...
by HappyQuotient | Oct 29, 2018 | Harvard Biz, HBR, Management Tips
Photodisc/Getty Images According to one industry report, U.S. companies spent over $90 billion dollars on training and development activities in 2017, a year-over-year increase of 32.5 %. While many experts emphasize the importance and benefits of employee...
by HappyQuotient | Oct 29, 2018 | Harvard Biz, HBR, Management Tips
From the Women at Work podcast: Listen and subscribe to our podcast via Apple Podcasts | Google Podcasts | RSS Download the discussion guide for this episode Join our online community Download this podcast Women are increasingly supporting our families...
by HappyQuotient | Oct 29, 2018 | Harvard Biz, HBR, Management Tips
Photodisc/Getty Images According to one industry report, U.S. companies spent over $90 billion dollars on training and development activities in 2017, a year-over-year increase of 32.5 %. While many experts emphasize the importance and benefits of employee...
by HappyQuotient | Oct 29, 2018 | Harvard Biz, HBR, Management Tips
Hero Images/Getty Images In 2013, The Center for Medicare and Medicaid Innovation launched the Bundled Payments for Care Improvement (BPCI) initiative, a program that proponents hoped could rein in health care costs by “bundling” payment for the full gamut...
by HappyQuotient | Oct 29, 2018 | Harvard Biz, HBR, Management Tips
Image Source/Getty Images Facing a tight labor market as the holiday shopping season approaches, many retail companies will undoubtedly consider following the lead of Amazon, which recently announced that it is raising its minimum hourly wage for all of its U.S....
by HappyQuotient | Oct 29, 2018 | Harvard Biz, HBR, Management Tips
Some people love to play the victim. Nothing is ever their fault and everyone around them is out to get them. Having a coworker like this can take a toll on you. So what’s the best way to protect yourself? How can you help your colleague change their mindset?...
by HappyQuotient | Oct 29, 2018 | Harvard Biz, HBR, Management Tips
Some people love to play the victim. Nothing is ever their fault and everyone around them is out to get them. Having a coworker like this can take a toll on you. So what’s the best way to protect yourself? How can you help your colleague change their mindset?...
by HappyQuotient | Oct 26, 2018 | Harvard Biz, HBR, Management Tips
Nick Veasey/Getty Images A study of surgical patients, across 168 hospitals, showed that 23% of patients experience a major complication during their stay. We like to think of complications as atypical events. However, the unfortunate truth is that they are quite...
by HappyQuotient | Oct 26, 2018 | Harvard Biz, HBR, Management Tips
Westend61/Getty Images Many companies have jumped on the “big data” bandwagon. They’re hiring data scientists, mining employee and customer data for insights, and creating algorithms to optimize their recommendations. Yet, these same...
by HappyQuotient | Oct 26, 2018 | Harvard Biz, HBR, Management Tips
Fernando Trabanco Fotografía/Getty Images It has been well documented that immigrants contribute disproportionately to entrepreneurship. This is true both in the United States, where they represent 27.5% of all entrepreneurs but only 13% of the population, and in...
by HappyQuotient | Oct 26, 2018 | Harvard Biz, HBR, Management Tips
Fernando Trabanco Fotografía/Getty Images It has been well documented that immigrants contribute disproportionately to entrepreneurship. This is true both in the United States, where they represent 27.5% of all entrepreneurs but only 13% of the population, and in...
by HappyQuotient | Oct 26, 2018 | Harvard Biz, HBR, Management Tips
MEHAU KULYK/SCIENCE PHOTO LIBRARY/Getty Images For some of your team members, the idea of using data to inform decision-making can feel intimidating. Maybe they don’t consider themselves to have strong analytical skills. Maybe they felt overwhelmed by their...
by HappyQuotient | Oct 26, 2018 | Harvard Biz, HBR, Management Tips
pchyburrs/Getty Images “First, let’s fire all the managers” said Gary Hamel almost seven years ago in Harvard Business Review. “Think of the countless hours that team leaders, department heads, and vice presidents devote to supervising the work...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
amriphoto/Getty Images Innovative. Agile. Collaborative. Bold. Over the past year, we’ve been struck by how many times we’ve heard C-suite leaders use these words, or very similar ones, to describe the strengths they believe are critical to transforming...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Peter Dazeley/Getty Images An old saying sums up the data skills of most HR professionals: “The shoemaker’s children go barefoot.” In today’s tightening labor market, HR leaders must work relentlessly to develop and recruit people who advance...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Liyao Xie/Getty Images The growing availability of real-world data has generated tremendous excitement in health care. By some estimates, health data volumes are increasing by 48% annually, and the last decade has seen a boom in the collection and aggregation of this...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Apexphotos/Getty Images The debate about superstar firms and superstar effects has been intensifying, partly in response to the rapid growth of global US tech companies. However, scratch the surface and the superstar phenomenon may not be quite what it seems. Wider...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Atomic Imagery/Getty Images How has technology changed which deals venture capitalists (VCs) fund and how they fund them? Venture capitalists essentially invest in startup ‘experiments’, and subsequently provide more funding to the experiments that work,...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Atomic Imagery/Getty Images How has technology changed which deals venture capitalists (VCs) fund and how they fund them? Venture capitalists essentially invest in startup ‘experiments’, and subsequently provide more funding to the experiments that work,...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Richard Morrell/Getty Images Research has found that employees are more likely to flourish at work when they have high quality workplace relationships with people from diverse backgrounds. These relationships can contribute to greater trust, facilitate information...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Alicia Llop/Getty Images How can an organization tell whether it’s actually letting data inform its decision making — or if it’s merely using superficial analyses to retroactively justify decisions it has already made? Traditionally, organizations...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Dimitri Otis/Getty Images Pay inequality is common in most workplaces. You get paid significantly more than your subordinates, your boss gets paid more than you, and your boss’s boss gets even more. In many large organizations, some employees can take home...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Dimitri Otis/Getty Images Pay inequality is common in most workplaces. You get paid significantly more than your subordinates, your boss gets paid more than you, and your boss’s boss gets even more. In many large organizations, some employees can take home...
by HappyQuotient | Oct 25, 2018 | Harvard Biz, HBR, Management Tips
Dimitri Otis/Getty Images Pay inequality is common in most workplaces. You get paid significantly more than your subordinates, your boss gets paid more than you, and your boss’s boss gets even more. In many large organizations, some employees can take home...
by HappyQuotient | Oct 24, 2018 | Harvard Biz, HBR, Management Tips
Youngme Moon, Mihir Desai, and Felix Oberholzer-Gee discuss whether the “retailpocalypse” is real, try to figure out how companies are spending their Trump tax cuts, debate whether share buybacks are a good thing or a bad thing, and offer their picks for...
by HappyQuotient | Oct 24, 2018 | Harvard Biz, HBR, Management Tips
Youngme Moon, Mihir Desai, and Felix Oberholzer-Gee discuss whether the “retailpocalypse” is real, try to figure out how companies are spending their Trump tax cuts, debate whether share buybacks are a good thing or a bad thing, and offer their picks for...
by HappyQuotient | Oct 24, 2018 | Harvard Biz, HBR, Management Tips
Here it is/Getty Images You and about 20 of your coworkers are sitting around a crowded conference room table, discussing the details of some project. Some people are fighting for attention, trying to get a word in. Others won’t stop talking. Others have tuned...
by HappyQuotient | Oct 24, 2018 | Harvard Biz, HBR, Management Tips
Here it is/Getty Images You and about 20 of your coworkers are sitting around a crowded conference room table, discussing the details of some project. Some people are fighting for attention, trying to get a word in. Others won’t stop talking. Others have tuned...
by HappyQuotient | Oct 24, 2018 | Harvard Biz, HBR, Management Tips
Laurence Dutton/Getty Images In 1971, philosopher John Rawls proposed a thought experiment to understand the idea of fairness: the veil of ignorance. What if, he asked, we could erase our brains so we had no memory of who we were — our race, our...
by HappyQuotient | Oct 24, 2018 | Harvard Biz, HBR, Management Tips
Bjarte Rettedal/Getty Images Imagine if a single piece of legislation could effectively eliminate all U.S. corporate taxes, subsidize hundreds of millions of dollars in new corporate investment, increase the take-home pay of most U.S. employees, ease state and local...
.jpg?w=1080)
.jpg?w=1080)
.jpg?w=1080)
.jpg?w=1080)
.jpg?w=1080)
.jpg?w=1080)
.jpg?w=1080)
