by HappyQuotient | Nov 13, 2018 | Harvard Biz, HBR, Management Tips
Bull’s Eye/Getty Images A small percentage of U.S. companies — including PwC, Fidelity, and Aetna — have stepped up to help their employees cope with the education loans weighing them down by offering them cash to help them reduce their...
by HappyQuotient | Nov 13, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Mark was always one of the smartest kids in his class. He’s done well in his career, but when he checks Facebook, he sees people he outperformed at school who have now achieved more. Likewise, there are colleagues at his firm who have...
by HappyQuotient | Nov 12, 2018 | Harvard Biz, HBR, Management Tips
We bring you three stories about parental leave, from listeners whose experiences with it changed them, for better or for worse. They talk about having to fight for more time off, go back to work before they were ready, care for sick babies, and try to hide their...
by HappyQuotient | Nov 12, 2018 | Harvard Biz, HBR, Management Tips
Patrizia Savarese/Getty Images The challenge of running a sustainable enterprise has taken center stage among shareholders. Last year, for example, Russell 3000 companies received 144 shareholder proposals requesting action on social and environmental issues....
by HappyQuotient | Nov 12, 2018 | Harvard Biz, HBR, Management Tips
Yuji Karaki/Getty Images In any team or organization, some individuals are consistently more likely to come up with ideas that are both novel and useful. These ideas are the seeds of innovation: the intellectual foundation for any new products and services that enable...
by HappyQuotient | Nov 12, 2018 | Harvard Biz, HBR, Management Tips
TEK IMAGE/SCIENCE PHOTO LIBRARY/Getty Images When the FDA issued its first approval for a gene therapy for an inherited disease nearly a year ago—a cure for a type of blindness—it was heralded as breakthrough, a moment decades in the making. With dozens of...
by HappyQuotient | Nov 12, 2018 | Harvard Biz, HBR, Management Tips
Ariel Skelley/Getty Images It finally happened: You got the buy-in to launch a (much-needed!) working parents’ network in your organization. You’ve sent out the blast announcement and secured a small budget. The kickoff cocktail party drew a crowd of...
by HappyQuotient | Nov 12, 2018 | Harvard Biz, HBR, Management Tips
Julien Fourniol/Baloulumix/Getty Images A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. But frankly, it’s not a surprise. I served as CMO for Deloitte Consulting and then Starwood Hotels...
by HappyQuotient | Nov 9, 2018 | Harvard Biz, HBR, Management Tips
Mike Hewitt /Getty Images It was the last race of the ski season. My son Daniel, 10 years old, was at the starting gate in his speed suit, helmet and goggles, waiting for the signal. “3… 2… 1…” The gate keeper called out and he was gone...
by HappyQuotient | Nov 9, 2018 | Harvard Biz, HBR, Management Tips
Blend Images/ERproductions Ltd Creative/Getty Images In health care today, the conversation around transparency centers on the consumer. The consumer is empowered to ask for treatment options and costs, potential treatment risks, realistic outcomes, and much more....
by HappyQuotient | Nov 9, 2018 | Harvard Biz, HBR, Management Tips
Andy Roberts/Getty Images An all-star team is making headway with a new initiative that could alter the future of the organization. Spirits are optimistic and the team is successfully maneuvering through new, yet very promising, territory. Then, the results begin...
by HappyQuotient | Nov 9, 2018 | Harvard Biz, HBR, Management Tips
PM Images/Getty Images On November 12, the United States, European Union, and Japan will submit a package of proposals to the World Trade Organization’s Council on Trade in Goods that would significantly help curb China’s practices of heavily...
by HappyQuotient | Nov 9, 2018 | Harvard Biz, HBR, Management Tips
June Buck/Getty Images A CEO whom we’ll call Melissa was exasperated. Having delivered seven years of breakthrough performance and nearing retirement, she was eager to select and prepare her successor. Members of her executive team were strong in their current...
by HappyQuotient | Nov 9, 2018 | Harvard Biz, HBR, Management Tips
June Buck/Getty Images A CEO whom we’ll call Melissa was exasperated. Having delivered seven years of breakthrough performance and nearing retirement, she was eager to select and prepare her successor. Members of her executive team were strong in their current...
by HappyQuotient | Nov 8, 2018 | Harvard Biz, HBR, Management Tips
Chalermphon Kumchai/EyeEm/Getty Images Micromanagement gets most of the attention, but under-management may be just as big a problem. This is the term I’ve given to a constellation of behaviors that I’ve seen occurring together often during my 24 years in...
by HappyQuotient | Nov 8, 2018 | Harvard Biz, HBR, Management Tips
t_kimura/Getty Images After a public outcry over privacy and their inability — or unwillingness — to address misleading content, Facebook, Twitter, and other social media platforms finally appear to be making a real effort to take on fake news. But...
by HappyQuotient | Nov 8, 2018 | Harvard Biz, HBR, Management Tips
gremlin/Getty Images Many companies struggle to deliver a consistent and easy buying experience for their customers. Consider the following scenario: A manager wants to purchase some computer software for her business. She asks an analyst on her team to do an online...
by HappyQuotient | Nov 8, 2018 | Harvard Biz, HBR, Management Tips
gremlin/Getty Images Physician discontent over deteriorating working conditions and growing risks to patient care has risen to alarming levels in European hospitals. To understand physicians’ evolving reality, Bain’s biennial Europe Front Line of Health...
by HappyQuotient | Nov 8, 2018 | Harvard Biz, HBR, Management Tips
Tara Moore/Getty Images When your team wants to learn a new skill, where do they turn first? Google? YouTube? Their corporate training programs? No. According to a study conducted by our company, Degreed, more workers first turn to their peers (55%)—second only...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Youngme Moon, Mihir Desai, and Felix Oberholzer-Gee debate whether Netflix’s success is sustainable, before trying to wrap their heads around the unthinkably high murder rate in Latin America. They also share their After Hours picks for the week. Download this...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Gary S Chapman/Getty Images Recently the Chief HR Officer for a healthcare firm asked us to identify the best new framework for leadership that she could use to train and develop a cadre of high potentials. The challenge, she said, was that these managers were...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Hero Images/Getty Images The potential for improving the quality of healthcare has never been greater. Advances in data analytics give us the ability to look at large populations and precisely segment their needs and new technologies such as tele-medicine give us the...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Monty Rakusen/Getty Images In 2012, HBR dubbed data scientist “the sexiest job of the 21st century”. It is also, arguably, the vaguest. To hire the right people for the right roles, it’s important to distinguish between different types of data...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Renee Comet/Getty Images In recent years, much has been written about how the Blockchain is poised to transform traditional industries such as banking, real estate, and healthcare. More recently, it has gained attention as a way to finance new ventures, through what...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
MirageC/Getty Images Large-scale, government-directed discrimination against a group of people is extremely damaging to those being targeted. It also permeates every aspect of society, including business. For example, talented people are often excluded from leadership...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Caiaimage/Martin Barraud/Getty Images Fearless public speaking is about more than combating nerves. It’s about knowing the technique, the art, and the business of public speaking. In my two years working as a TedX producer, and my 27 years working in film,...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Caiaimage/Martin Barraud/Getty Images Fearless public speaking is about more than combating nerves. It’s about knowing the technique, the art, and the business of public speaking. In my two years working as a TedX producer, and my 27 years working in film,...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Francesco Carta fotografo/Getty Images On his first day as CEO of the Carlsberg Group, a global brewery and beverage company, Cees ‘t Hart was given a key card by his assistant. The card locked out all the other floors for the elevator so that he could go...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Francesco Carta fotografo/Getty Images On his first day as CEO of the Carlsberg Group, a global brewery and beverage company, Cees ‘t Hart was given a key card by his assistant. The card locked out all the other floors for the elevator so that he could go...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Francesco Carta fotografo/Getty Images On his first day as CEO of the Carlsberg Group, a global brewery and beverage company, Cees ‘t Hart was given a key card by his assistant. The card locked out all the other floors for the elevator so that he could go...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Most people at one time or another have struggled to navigate the complexities of the U.S. health care system. Many have received unpleasant surprises, such as a medical bill they expected to be covered by their health insurance or an...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
The service sector is a large and growing part of our economy. But a lot of service businesses are managed according to old ideas imported from more traditional industries, says Ryan Buell, UPS Foundation Associate Professor of Service Management at Harvard Business...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Jeff Greenberg/Getty Images The global digital economy crossed an important milestone recently: the number of internet users in two countries — China, with just over 800 million users, and India, with 500 million users – surpassed the aggregate...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Nick Morgan, a communications expert and speaking coach, says that while email, texting, and Slack might seem like they make communication easier, they actually make things less efficient. When we are bombarded with too many messages a day, he argues, humans are...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Jeff Greenberg/Getty Images The global digital economy crossed an important milestone recently: the number of internet users in two countries — China, with just over 800 million users, and India, with 500 million users – surpassed the aggregate...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
PM Images/Getty Images Companies benefit when employees speak up. When employees feel comfortable candidly voicing their opinions, suggestions, or concerns, organizations become better at handling threats as well as opportunities. But employees often remain silent...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
bulentgultek/Getty Images In his introduction to Working, the landmark 1974 oral history of work, Studs Terkel positioned meaning as an equal counterpart to financial compensation in motivating the American worker. “[Work] is about a search…for daily...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
From the Women at Work podcast: Listen and subscribe to our podcast via Apple Podcasts | Google Podcasts | RSS Download the discussion guide for this episode Join our online community Download this podcast The glass ceiling is the classic symbol of the...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
Fuse/Getty Images When innovations threaten to disrupt an industry by replacing an old business model with a new one, incumbents need to invest in that model in order to survive. That’s the conventional wisdom, and it’s given rise to popular mantra...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
Westend61/Getty Images Productivity in the United States’ health care industry is declining — and has been ever since World War II. As the cost of treating patients continues to rise, life expectancy in America is beginning to fall. But there is...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
Martyn Goddard/Getty Images More than ever before, managers are using large-scale randomized controlled trials (i.e., experiments) to guide decisions. This has led to impressive gains for organizations ranging from Amazon to the UK government. We are excited about the...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
beastfromeast/Getty Images Sometimes a simple story is all it takes to capture complex issues, or so it seems. Take this one. A few years ago, Facebook CEO Mark Zuckerberg lost a game of Scrabble to a friend’s teenage daughter. “Before they played a second...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
Deanna Kelly/Getty Images Despite recent efforts to increase diversity in tech, the hiring and retention rates of underrepresented groups in the industry remain abysmal. Even Facebook, with billions in cash, has only been able to increase their number of women...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
PM Images/Getty Images Over the past few years, most businesses have come to recognize that the ability to collect and analyze the data they generate has become a key source of competitive advantage. ZF, a global automotive supplier based in Germany, was no exception....
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
Tim Robberts/Getty Images When it comes to health care costs, America’s employers are at a crossroads. Competing for scarce labor in a tight market, they will have trouble continuing to shift medical bills onto employees as they have for several decades. That...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
Mark Leech/Offside/Getty Images From Uber to Nike to CBS, recent exposés have revealed seemingly dysfunctional workplaces rife with misconduct, bullying, and sexual harassment. For example, Susan Fowler’s 2017 blog about Uber detailed not only her...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
How does race affect your workplace? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Tina Opie, a management professor at Babson College. They talk through what to do when your...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
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