by HappyQuotient | Sep 28, 2018 | Harvard Biz, HBR, Management Tips
Colin McConnell/Getty Images We all know how important it is for an organization’s leaders and employees to empathize with its customers. Evidence shows that when people understand and care about those they serve, they solve problems more creatively and...
by HappyQuotient | Sep 28, 2018 | Harvard Biz, HBR, Management Tips
Thomas Janisch/Getty Images This month marks the 10-year anniversary of the Lehman Brothers collapse, the prelude to the worst global financial crisis since 1929. As we pass that mark, we are also approaching the 20-year anniversary of the launch of the Euro. And when...
by HappyQuotient | Sep 28, 2018 | Harvard Biz, HBR, Management Tips
INTI OCON/Getty Images When Vontae Davis walked off the field at halftime, the Buffalo Bills were down 28-6 to the Los Angeles Chargers. But instead of huddling with teammates, the Bills cornerback quit football entirely, right then and there. Later that evening,...
by HappyQuotient | Sep 28, 2018 | HBR
For many people receiving care in a hospital or emergency room, one of the most common occurrences (and biggest fears) is getting an IV, the intravenous catheter that allows fluids and medications to flow into a vein in your arm or hand. A trained health professional...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
Tim Hawley/Getty Images \ The average lifespan of a U.S. S&P 500 company has fallen by 80% in the last 80 years (from 67 to 15 years), and 76% of UK FTSE 100 companies have disappeared in the last 30 years. In stark contrast, organizations in other sectors...
by HappyQuotient | Sep 27, 2018 | GGSC, Happiness, Health, Inspire, Wellness
Job applicants who want to appear calm and collected might be at a disadvantage. According to a new Stanford study, American employers are more likely to favor excited over relaxed candidates. This is one of several findings psychology professor Jeanne Tsai and former...
by HappyQuotient | Sep 27, 2018 | HBR
In Canada, the sale of baby walkers is banned. The American Academy of Pediatrics (AAP) would like the same to be true in the US. Why? Because baby walkers are dangerous. According to a study in the journal Pediatrics, between 1990 and 2014, more than 230,000 children...
by HappyQuotient | Sep 27, 2018 | Harvard Biz, HBR, Management Tips
Tim Hawley/Getty Images \ The average lifespan of a U.S. S&P 500 company has fallen by 80% in the last 80 years (from 67 to 15 years), and 76% of UK FTSE 100 companies have disappeared in the last 30 years. In stark contrast, organizations in other sectors...
