by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Francesco Carta fotografo/Getty Images On his first day as CEO of the Carlsberg Group, a global brewery and beverage company, Cees ‘t Hart was given a key card by his assistant. The card locked out all the other floors for the elevator so that he could go...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Most people at one time or another have struggled to navigate the complexities of the U.S. health care system. Many have received unpleasant surprises, such as a medical bill they expected to be covered by their health insurance or an...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
The service sector is a large and growing part of our economy. But a lot of service businesses are managed according to old ideas imported from more traditional industries, says Ryan Buell, UPS Foundation Associate Professor of Service Management at Harvard Business...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Jeff Greenberg/Getty Images The global digital economy crossed an important milestone recently: the number of internet users in two countries — China, with just over 800 million users, and India, with 500 million users – surpassed the aggregate...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Nick Morgan, a communications expert and speaking coach, says that while email, texting, and Slack might seem like they make communication easier, they actually make things less efficient. When we are bombarded with too many messages a day, he argues, humans are...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Jeff Greenberg/Getty Images The global digital economy crossed an important milestone recently: the number of internet users in two countries — China, with just over 800 million users, and India, with 500 million users – surpassed the aggregate...
by HappyQuotient | Nov 6, 2018 | HBR
You’ve heard of mindfulness, but what is it, really? How is it different from meditation? Is mindfulness really helpful? Is it hokey? And can you learn it? Do you need to go to a week-long camp or a psychotherapist or a guru? The answer could be on your smartphone....
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
PM Images/Getty Images Companies benefit when employees speak up. When employees feel comfortable candidly voicing their opinions, suggestions, or concerns, organizations become better at handling threats as well as opportunities. But employees often remain silent...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
bulentgultek/Getty Images In his introduction to Working, the landmark 1974 oral history of work, Studs Terkel positioned meaning as an equal counterpart to financial compensation in motivating the American worker. “[Work] is about a search…for daily...
by HappyQuotient | Nov 6, 2018 | GGSC, Happiness, Health, Inspire, Wellness
The political turmoil of the last few years has many of us worried about the future of our country and our globe. The polarization, negativity, and violence make us wonder where this all came from and whether we could have done something to prevent it. But here’s the...
