by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Hero Images/Getty Images The potential for improving the quality of healthcare has never been greater. Advances in data analytics give us the ability to look at large populations and precisely segment their needs and new technologies such as tele-medicine give us the...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Monty Rakusen/Getty Images In 2012, HBR dubbed data scientist “the sexiest job of the 21st century”. It is also, arguably, the vaguest. To hire the right people for the right roles, it’s important to distinguish between different types of data...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Renee Comet/Getty Images In recent years, much has been written about how the Blockchain is poised to transform traditional industries such as banking, real estate, and healthcare. More recently, it has gained attention as a way to finance new ventures, through what...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
MirageC/Getty Images Large-scale, government-directed discrimination against a group of people is extremely damaging to those being targeted. It also permeates every aspect of society, including business. For example, talented people are often excluded from leadership...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Caiaimage/Martin Barraud/Getty Images Fearless public speaking is about more than combating nerves. It’s about knowing the technique, the art, and the business of public speaking. In my two years working as a TedX producer, and my 27 years working in film,...
by HappyQuotient | Nov 7, 2018 | GGSC, Happiness, Health, Inspire, Wellness
Last month, Americans saw a bloody spike in politically motivated violence. An anti-Semite killed eleven people at the Tree of Life synagogue in Pittsburgh. A vocal racist shot down two random African Americans at a Kentucky supermarket, after failing to break into a...
by HappyQuotient | Nov 7, 2018 | HBR
It’s a gorgeous weekend and you are playing a game of basketball with friends. You take a jump shot, scoring two points, but twist your right ankle on landing. You feel immediate pain and stop playing. After resting for an hour, you notice increased swelling and are...
by HappyQuotient | Nov 7, 2018 | Harvard Biz, HBR, Management Tips
Caiaimage/Martin Barraud/Getty Images Fearless public speaking is about more than combating nerves. It’s about knowing the technique, the art, and the business of public speaking. In my two years working as a TedX producer, and my 27 years working in film,...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Francesco Carta fotografo/Getty Images On his first day as CEO of the Carlsberg Group, a global brewery and beverage company, Cees ‘t Hart was given a key card by his assistant. The card locked out all the other floors for the elevator so that he could go...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Francesco Carta fotografo/Getty Images On his first day as CEO of the Carlsberg Group, a global brewery and beverage company, Cees ‘t Hart was given a key card by his assistant. The card locked out all the other floors for the elevator so that he could go...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Francesco Carta fotografo/Getty Images On his first day as CEO of the Carlsberg Group, a global brewery and beverage company, Cees ‘t Hart was given a key card by his assistant. The card locked out all the other floors for the elevator so that he could go...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Shana Novak/Getty Images Most people at one time or another have struggled to navigate the complexities of the U.S. health care system. Many have received unpleasant surprises, such as a medical bill they expected to be covered by their health insurance or an...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
The service sector is a large and growing part of our economy. But a lot of service businesses are managed according to old ideas imported from more traditional industries, says Ryan Buell, UPS Foundation Associate Professor of Service Management at Harvard Business...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Jeff Greenberg/Getty Images The global digital economy crossed an important milestone recently: the number of internet users in two countries — China, with just over 800 million users, and India, with 500 million users – surpassed the aggregate...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Nick Morgan, a communications expert and speaking coach, says that while email, texting, and Slack might seem like they make communication easier, they actually make things less efficient. When we are bombarded with too many messages a day, he argues, humans are...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
Jeff Greenberg/Getty Images The global digital economy crossed an important milestone recently: the number of internet users in two countries — China, with just over 800 million users, and India, with 500 million users – surpassed the aggregate...
by HappyQuotient | Nov 6, 2018 | HBR
You’ve heard of mindfulness, but what is it, really? How is it different from meditation? Is mindfulness really helpful? Is it hokey? And can you learn it? Do you need to go to a week-long camp or a psychotherapist or a guru? The answer could be on your smartphone....
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
PM Images/Getty Images Companies benefit when employees speak up. When employees feel comfortable candidly voicing their opinions, suggestions, or concerns, organizations become better at handling threats as well as opportunities. But employees often remain silent...
by HappyQuotient | Nov 6, 2018 | Harvard Biz, HBR, Management Tips
bulentgultek/Getty Images In his introduction to Working, the landmark 1974 oral history of work, Studs Terkel positioned meaning as an equal counterpart to financial compensation in motivating the American worker. “[Work] is about a search…for daily...
by HappyQuotient | Nov 6, 2018 | GGSC, Happiness, Health, Inspire, Wellness
The political turmoil of the last few years has many of us worried about the future of our country and our globe. The polarization, negativity, and violence make us wonder where this all came from and whether we could have done something to prevent it. But here’s the...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
From the Women at Work podcast: Listen and subscribe to our podcast via Apple Podcasts | Google Podcasts | RSS Download the discussion guide for this episode Join our online community Download this podcast The glass ceiling is the classic symbol of the...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
Fuse/Getty Images When innovations threaten to disrupt an industry by replacing an old business model with a new one, incumbents need to invest in that model in order to survive. That’s the conventional wisdom, and it’s given rise to popular mantra...
by HappyQuotient | Nov 5, 2018 | HBR
As humans, we spend about one-third of our lives asleep. Though science has taught us about the human brain’s exquisite control of our daily sleep and wake patterns, tens of millions of Americans still don’t get the sleep they need. Nearly 20% of American adults...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
Westend61/Getty Images Productivity in the United States’ health care industry is declining — and has been ever since World War II. As the cost of treating patients continues to rise, life expectancy in America is beginning to fall. But there is...
by HappyQuotient | Nov 5, 2018 | Harvard Biz, HBR, Management Tips
Martyn Goddard/Getty Images More than ever before, managers are using large-scale randomized controlled trials (i.e., experiments) to guide decisions. This has led to impressive gains for organizations ranging from Amazon to the UK government. We are excited about the...
by HappyQuotient | Nov 5, 2018 | GGSC, Happiness, Health, Inspire, Wellness
We all know the experience of vulnerability, even if we don’t call it by that name. It’s that feeling you get when you’re about to tell someone “I love you,” try out a new skill, or ask for forgiveness. When the risk of getting rejected, laughed at, or criticized is...
by HappyQuotient | Nov 5, 2018 | GGSC, Happiness, Health, Inspire, Wellness
We all know the experience of vulnerability, even if we don’t call it by that name. It’s that feeling you get when you’re about to tell someone “I love you,” try out a new skill, or ask for forgiveness. When the risk of getting rejected, laughed at, or criticized is...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
beastfromeast/Getty Images Sometimes a simple story is all it takes to capture complex issues, or so it seems. Take this one. A few years ago, Facebook CEO Mark Zuckerberg lost a game of Scrabble to a friend’s teenage daughter. “Before they played a second...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
Deanna Kelly/Getty Images Despite recent efforts to increase diversity in tech, the hiring and retention rates of underrepresented groups in the industry remain abysmal. Even Facebook, with billions in cash, has only been able to increase their number of women...
by HappyQuotient | Nov 2, 2018 | HBR
Here’s a medical news story that combines a common habit (drinking coffee) with a common skin condition (rosacea) — and it even has a happy ending. What is rosacea? Rosacea is probably something you’ve seen plenty of times and didn’t know what it was — or perhaps you...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
PM Images/Getty Images Over the past few years, most businesses have come to recognize that the ability to collect and analyze the data they generate has become a key source of competitive advantage. ZF, a global automotive supplier based in Germany, was no exception....
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
Tim Robberts/Getty Images When it comes to health care costs, America’s employers are at a crossroads. Competing for scarce labor in a tight market, they will have trouble continuing to shift medical bills onto employees as they have for several decades. That...
by HappyQuotient | Nov 2, 2018 | Harvard Biz, HBR, Management Tips
Mark Leech/Offside/Getty Images From Uber to Nike to CBS, recent exposés have revealed seemingly dysfunctional workplaces rife with misconduct, bullying, and sexual harassment. For example, Susan Fowler’s 2017 blog about Uber detailed not only her...
by HappyQuotient | Nov 2, 2018 | GGSC, Happiness, Health, Inspire, Wellness
From anti-war marches in the 1960s to the Tea Party rallies of 2010 and the almost-nonstop progressive protests in 2018, marching in the streets has been a fixture of modern American life. But do protests actually accomplish anything in terms of election results or...
by HappyQuotient | Nov 2, 2018 | HBR
Here’s a medical news story that combines a common habit (drinking coffee) with a common skin condition (rosacea) — and it even has a happy ending. What is rosacea? Rosacea is probably something you’ve seen plenty of times and didn’t know what it was — or perhaps you...
by HappyQuotient | Nov 2, 2018 | HBR
Here’s a medical news story that combines a common habit (drinking coffee) with a common skin condition (rosacea) — and it even has a happy ending. What is rosacea? Rosacea is probably something you’ve seen plenty of times and didn’t know what it was — or perhaps you...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
How does race affect your workplace? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Tina Opie, a management professor at Babson College. They talk through what to do when your...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | HBR
If your child has obsessive-compulsive disorder (OCD), you know that this condition affects not only your child but also your entire family. The guidance that follows can help parents gain a better understanding of OCD, learn helpful strategies to support their...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Sabine Scheckel/Getty Images Alyssa Mastromonaco is no stranger to tough conversations: she served as White House deputy chief of staff for operations under President Obama, was an executive at Vice and A&E, and is Senior Advisor and spokesperson at NARAL...
by HappyQuotient | Nov 1, 2018 | HBR
If your child has obsessive-compulsive disorder (OCD), you know that this condition affects not only your child but also your entire family. The guidance that follows can help parents gain a better understanding of OCD, learn helpful strategies to support their...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Carmen Martínez Torrón/Getty Images Many factors make an organization prone to sexual harassment: a hierarchical structure, a male-dominated environment, and a climate that tolerates transgressions — particularly when they are committed by those...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Koron/Getty Images I’ve spent my career helping companies address their data and data quality opportunities. Overall, I rate progress as “slower than hoped.” While there are many contributing factors, one of the most important is the sheer lack of...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Alex and Laila/Getty Images Research tells us a lot about why people behave unethically. For example, there is evidence that people tend to be more dishonest later in the day, because they’re more fatigued, and when they’re anxious, because they’re...
by HappyQuotient | Nov 1, 2018 | Harvard Biz, HBR, Management Tips
Alex and Laila/Getty Images Research tells us a lot about why people behave unethically. For example, there is evidence that people tend to be more dishonest later in the day, because they’re more fatigued, and when they’re anxious, because they’re...
by HappyQuotient | Nov 1, 2018 | GGSC, Happiness, Health, Inspire, Wellness
Why does a bath or swim feel so relaxing? Our guest shares her own happiness practice–spending time in water–which science is finding can make us happier and healthier. source https://greatergood.berkeley.edu/podcasts/item/Water_relax
by HappyQuotient | Oct 31, 2018 | Harvard Biz, HBR, Management Tips
Youngme Moon and Mihir Desai welcome their colleague Ryan Buell to discuss whether airlines deserve their reputation for terrible customer service. They also share other customer service pet peeves, as well as their personal “Customer Experience Picks.”...
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