Do women really apologize more than men at work? We speak with a psychology professor and a leadership consultant about the impact that saying “sorry” and using other minimizing language has on job success, and what words and phrases to use instead. Guests: Karina Schumann and Sally Helgesen. Our theme music is Matt Hill’s “City In Motion,” provided by Audio Network.
from HBR.org http://bit.ly/2WFcrmX