As leaders, it is our job to get the very best out of our workforce. We focus on how best to motivate, inspire and create an environment in which employees are satisfied, engaged and productive. This leads us to deliver an excellent customer/client experience.

But all in all, the effort we put into growing our workforce, we often forget the one person who is in constant need of development: ourselves. In particular, we neglect the soft skills that are vital to becoming the best professional possible — one of them being critical thinking.

When you’re able to critically think, it opens the door for employee engagement, as you become the go-to person for assistance with issues, challenges and problems. In turn, you teach your workforce how to critically think and problem solve.

Let’s take a look at the key steps in developing critical thinking skills.