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Elite CIOs, CTOs & execs offer firsthand insights on tech & business. Opinions expressed by Forbes Contributors are their own.

An interview with

Pradeep Govindasamy

CTO at Cigniti. An industry thought leader in software testing with over 15 years of experience.

Pradeep GovindasamyPradeep Govindasamy ,

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Quality Assurance (QA) and Quality Engineering (QE) have become an ongoing and essential effort for every business to achieve their digital transformation objectives. Let’s look at a few of the biggest trends in this area.

1. Machine Learning (ML) And Artificial Intelligence (AI)

ML is enhancing the capability of computer systems to evolve, learn and get programmed. Institutions are leveraging it to lower dependency on human operators, especially with recurring activities. This automation has led to faster turnaround times, more effective documentation of communications and larger roles for skilled personnel.

Whether Siri, Alexa, Google Home or a whole pool of AI-enabled applications, the need for QE will continue to grow, particularly to ensure efficiency and effectiveness of key processes and confirm the desired outcome. Driverless cars and delivery drones are a reality, but making them a success is possible only with rigorous testing and QE. A lot of experimentation is occurring on these two fronts to make the technology more relevant and engaging.

2. Internet Of Things (IoT)

Engaging, interesting and inventive, IoT has been a point of experimentation for global enterprises and industries. According to the Boston Consulting Group, the IoT market is expected to reach $267 billion by 2020. Applications of IoT has been spreading across industries and will be a driving factor for growth. Equally essential is the performance of devices and applications that make the overall functioning of IoT devices possible. Substantial data transactions may need monitoring and surveillance to make every interaction secure and consistent. This will further foster growth for IoT in the longer run.

3. Security

“What if my systems get hacked?” and “How good is my data security plan?” — these are some probable questions you’re bound to have because of cybersecurity threats and rising risks. In the overall digital transformation phase, security will continue to be a growing concern. Whether it is connected devices, AI, VR or AR, there will be open nodes that will need a secure interface. Security will dominate corporate decisions, high-level discussions and development strategies.

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